What is your cancellation and refund policy?

Please make sure you are confident in your purchase before completing your order. Due to the digital nature of our products and programs, all sales are final and we do not offer cancellations, refunds, or transfers, including for missed classes, workshops, or events.

Refunds will only be issued in the case of an accidental duplicate purchase of the same ticket or product. If this applies to you, please contact our support team for assistance.

Who should I contact if I have questions about refunds or need additional support?

For refund inquiries or any other questions, please email us at info@juanekabrim.com, and our team will be happy to assist you.